Avatar is proud to announce that over the past decade it has earned many Atlas quality and sales awards, including the coveted Atlas World-Class Commitment award and the Atlas Special Products Quality Award. Avatar's commitment to excellence helps insure our customer's satisfaction and the World-Class Commitment program evaluates Atlas agencies in 12 categories that most impact the quality of service our customers receive, for example, customer satisfaction, estimating accuracy, and claims experience. The Atlas World-Class Commitment award recognizes agents who exceed Atlas’ high quality standards in the areas of customer service, customer satisfaction, estimating accuracy, claims ratio and compliance with Atlas’ other standards of excellence. Avatar Relocation was one of 43 Atlas agents out of nearly 400 to receive the honor.
Agencies are also physically inspected by a quality inspector from Atlas. Any agency not meeting Atlas' quality standards may be canceled, if corrective measures are not taken immediately. Trained resource people are available to facilitate improvement. Our standards continue to be raised, thereby improving the level of service to our customers."Our team worked very hard to obtain this honor and it demonstrates our commitment to quality." said Bill South, president of Avatar Relocation. "Avatar believes its commitment to excellence means accepting only the very best efforts from our drivers, agents and staff in service to our customers," added Mr. South. The World-Class Commitment program is keeping Avatar -- and that's all of us, from agency personnel and Atlas corporate staff to owner/operators -- on the straight and narrow road to total customer satisfaction. Over the past decade, Avatar has won the following Atlas Van Lines quality and sales awards... - World-Class Commitment Quality Award (2009)
- Sales Achievement Award (2009)
- Special Products Quality Award (2009)
- Sales Achievement Award (2008)
- Special Products Quality Award (2008)
- President's Sales Growth Award (2008)
- Sales Achievement Award (2007)
- Sales Achievement Award (2005)
- Superior Packing Award (2004)
- Sales Achievement Award (2004)
- Sales Achievement Award (2003)
- World-Class Commitment - Superior Warehouse Rating (2002)
- Sales Achievement Award (2002)
- Superior Packing Award (2001)
- Millionaire Club Achievement Award (2001)
- Sales Achievement Award (2001)
- President's Sales Growth Award (2001)
- Superior Packing Award (2000)
- Millionaire Club Achievement Award (2000)
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